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Background
When Scott Smith launched Bloomfield Resources, he had a clear vision: a waste and recycling business built on accuracy, transparency, and operational control. From the outset, he knew that the key to delivering this vision wasn’t just having the right fleet or team, it was having the right system in place to run the entire operation.

Unlike many businesses that try to retrofit software later, Bloomfield chose PurGo from day one. Designed specifically for the waste and recycling sector, PurGo offered something different, an integrated, modular system that connects every department, from sales and planning to drivers and finance. And it wasn’t just about efficiency. For the team, PurGo became the backbone of the business, enabling them to handle over 20,000 jobs with confidence and clarity.

Solution

Sales and customer management were transformed from the start. Instead of relying on multiple tools, Bloomfield’s business development team had everything they needed in one place. Enquiries, quotes, job history, all instantly accessible and connected to live operational data. When customers asked for service details or availability, the answers were accurate, not best guesses.

Transport planning became visual and efficient. With map-based scheduling, postcode integration, and live driver tracking, Bloomfield’s planners could drag, drop, and instantly see how routes were balanced. Real-time updates meant that if a driver was delayed or early, they didn’t have to wait to react, they already knew.

For the drivers, the mobile app changed everything. Clear job lists, built-in SatNav, GPS tracking, and instant issue logging replaced paperwork and confusion. Defect checks fed straight into the workshop system, helping the fleet stay compliant and road-ready. As one driver put it, “It’s the easiest system I’ve ever used.”

With PurGo’s issue tracking, exception reporting, and audit trails, staff could answer customer queries in seconds. “Was it collected?” “Who signed?” “Why was it delayed?”, no more trawling through paperwork. And because many issues were spotted and resolved before the customer even called, call volumes went down, and satisfaction went up.

On the finance side, invoices and credits flowed directly through PurGo with no rekeying. Multiple users could work at once without friction. And with pay-by-weight billing integrated through their VWS weighing systems, transparency became a selling point, not a challenge.

Behind the scenes, live dashboards and scheduled reports gave a director-level view of profitability. They could see which services, rounds, or containers were most profitable, and use that data to steer investment and strategy. Instead of reacting to problems, they were spotting opportunities.

Results
PurGo hasn’t just helped Bloomfield Resources operate, it’s helped shape the business.

They’ve scaled with confidence, backed by data from over 20,000 completed jobs. Fleet and staffing are planned around real trends, not hunches. Sales proposals are sharper, customer service is faster, and admin tasks, from scheduling to billing, now take minutes, not hours.

Operational efficiency is up. Customer trust is stronger. And most importantly, the whole team, from drivers to directors, is working from the same system, in sync and in control.

For Scott Smith and his team, PurGo isn’t just a tool, it’s the platform that powers their business. As Scott puts it:
“PurGo hasn’t just supported our growth, it’s helped shape it. It’s accurate, easy to use, and genuinely built for this industry. The team at VWS work with us like partners. We’d recommend it to any waste or recycling operator.”

At VWS, we believe the best systems don’t just support your business, they help you grow it. Bloomfield Resources is a perfect example of that in action.