Gaskells, owning the largest commercial recycling facility in Liverpool, faced the task of enhancing transparency and efficiency in their waste management operations. The company required a sophisticated system to track and record the weight of every collection, thereby providing complete transparency for its clients and ensuring compliance with environmental management standards.
In response to these needs, Gaskells adopted the ENVIROWEIGH bin weighing system and PurGo software. This integration represented a strategic move towards modernising their waste management operations. The PurGo software, specifically designed for waste management operators, offered a comprehensive solution covering various aspects like sales, operations, route scheduling, administration, billing, and reporting.
The results of implementing VWS’s solutions at Gaskells were profoundly positive and multifaceted:
- Enhanced Accuracy and Transparency: Gaskells achieved the ability to provide exact information on waste quantities and destinations. This precision in data ensured full traceability, essential for customer trust and regulatory compliance.
- Operational Efficiency: The new system enabled Gaskells to charge precisely for the collected waste, enhancing financial accuracy. It also allowed for more effective scheduling of collection rounds, leading to improved operational efficiency.
- Comprehensive Customer Records: Gaskells maintained detailed records for each customer, which were useful for compliance purposes and assisting customers in optimising their operations.
- Seamless Integration: The PurGo software and ENVIROWEIGH system integrated seamlessly with Gaskells’ operations, including on-board systems like CCTV, telematics/CANbus, and back-office packages such as Salesforce, Sage, and Coda.
- User-Friendly Interface: The software’s user-friendly nature was highlighted by Gaskells, who noted its ease of use and integration with its operations.
- Customer and Staff Satisfaction: The implementation was well-received by both staff and customers, indicating a successful adoption and operational integration.
The adoption of PurGo at Gaskells marked a significant step forward in its operational capabilities, enhancing efficiency, transparency, and customer satisfaction.