PurGo is packed with features designed to make waste management and recycling more efficient, but the real difference comes when those features are used confidently every day. The value of software is not just in what it can do but in how effectively your team can apply it in their roles. That is why training is such an important part of the journey, it bridges the gap between potential and real-world results.

Why training matters

When you first implement PurGo, it is natural for your team to focus on the essentials. You want to get up and running quickly, learn the workflows, and keep operations moving. Over time, as your business grows and evolves, new challenges and opportunities arise. Staff may change, new features are released, and processes are refined. Without ongoing training, some of those valuable features can sit in the background unused.

Our goal is to prevent that. Training ensures your staff are not only confident in using PurGo but also able to take full advantage of its most advanced tools. Whether it is generating a tailored KPI report, managing driver operations through the mobile app, or streamlining weighbridge compliance with digital signatures, training turns capability into efficiency.

Refresher sessions to keep everyone up to speed

We often hear from customers who tell us that refresher training has been a game-changer for their teams. People come and go, roles shift, and before long, there may be gaps in knowledge. Refresher training brings everyone back to the same level and introduces any new features that have been added since implementation.

It is also an opportunity for teams to ask questions based on real-life experience. Sometimes users discover faster ways of working or new approaches to recurring challenges simply by revisiting the system with one of our trainers. We like to think of these sessions as both a confidence boost and a way of unlocking efficiencies that were hiding in plain sight.

System health checks for peak performance

Training is not just about people, it is also about making sure your system itself is running at its best. Over time, data builds up, and while PurGo is designed to manage large volumes efficiently, it still benefits from regular housekeeping. Our system health check training guides your team through best practices for keeping your data clean, accurate, and ready for reporting.

This proactive approach helps prevent small issues from becoming bigger headaches. When your data is tidy, PurGo can deliver the clear insights and reporting that help you make better business decisions.

Customised training to fit your needs

Every business is different, which is why we do not take a one-size-fits-all approach. After using PurGo for a while, many customers find they want deeper knowledge in specific areas. For example, some managers want to focus on setting up custom reports, while drivers may benefit from a dedicated session on the in-cab device.

We offer customised training to meet those needs. You tell us the areas you would like to explore, and we design a session around them. This flexibility is part of what makes our training so effective and ensures it delivers value where it matters most to your business.

Continuous support, continuous value

PurGo has been built with flexibility and scalability in mind. Just as your business evolves, so too does the software. We regularly release updates and enhancements to keep pace with the industry and customer needs. Training is the bridge that helps your team take advantage of those updates as soon as they are available.

This reflects one of our key values at VWS: continuous support. We see ourselves not just as a software provider but as a partner in your business journey. By investing in ongoing training, we are investing in your long-term success.

Making training part of your strategy

It is easy to think of training as something that happens only at the beginning of a project, but in reality, it should be seen as an ongoing part of your business strategy. Regular training sessions help your team stay sharp, your processes stay efficient, and your investment in PurGo deliver the maximum return.

When features become benefits, that is when software makes a real difference. And that is exactly what our training is designed to achieve.

If you would like to discuss refresher training, system health checks, or customised sessions, our team is ready to help.